Privacy Policy

This policy explains how F45 Training Northgate, operated by NW Functional Fitness LLC ("we", "us"), handles information collected through Domain (set in Admin).

Information we collect

• Contact details you provide: first name, last name, email, and mobile phone.
• Your communication preferences and the exact consent wording shown to you.
• Purchase details returned by our payment processor (Stripe), such as amount, tax, payment method type, and billing ZIP/city/state/country. We never receive or store full card numbers.
• Technical data such as IP address, browser user agent, and the page or campaign that referred you.

How we use it

• To process and fulfill your intro offer and set up your studio account.
• To contact you about your purchase, classes, and account.
• To send marketing emails or texts only if you opted in. You can opt out at any time.

Sharing

We do not sell or rent your personal information. Mobile phone numbers, SMS opt-in data, and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

We may use technology providers solely as necessary to process payments, deliver communications you have requested, host or secure our systems, and provide technical services on our behalf. These providers may process information only as necessary to perform those operational services. SMS opt-in data and messaging consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

SMS Communications and Consent

If you provide your mobile phone number, you may separately choose whether to receive marketing text messages and/or service and informational text messages from F45 Training Northgate.

Marketing SMS consent and service/informational SMS consent are collected through separate optional checkboxes. Both SMS consent boxes are unchecked by default, and consent to receive text messages is not required to make a purchase or use our services.

Marketing messages may include membership pricing, promotions, special offers, and studio updates.

Service and informational messages may include communications regarding inquiries, class bookings, class packs, memberships, account information, and studio support.

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance.

Mobile phone numbers, SMS opt-in data, and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Similar Technologies

We may use essential cookies, local storage, or similar technologies that are necessary for website functionality, security, session management, form progress, checkout functionality, and user preferences.

We do not currently use third-party advertising cookies, Meta Pixel, Google Analytics, or Google Ads tracking on this website.

Some third-party technology providers used to operate the website, process payments, or provide security may use cookies or similar technologies that are necessary to provide their services.

Retention and security

We keep information only as long as needed for the purposes above or as required by law, and protect it with reasonable administrative and technical safeguards.

Your choices

Unsubscribe from emails using the link in any message. Reply STOP to any text to stop texts. To access, correct, or delete your information, contact us at northgatewa@f45training.com.